Clients are demanding greater visibility into work performed by outside counsel. Increasingly, clients are formally mandating this with documented Client Instructions and OCGs.
And in the high-volume, high-stakes world of IP prosecution, firms are feeling constant pressure to ensure that clients fully appreciate the value they deliver.
PracticeLink Connect enables firms to provide clients with a clear and consistent view into work in progress — without requiring excessive staff hours spent on reporting.
On-demand extranet dashboards and event-driven email reports deliver real-time updates and insights to into matter activity, progress and general status.Secure extranet and configurable email updates deliver controlled visibility to clients
Present live matter status, detail and information to enable real-time client review of matter activity and progress
Configure event-driven and scheduled reports and notifications delivered directly via automated or human-reviewed communication workflow rules